In July, a US-based, Latinx-owned family enterprise specializing in comprehensive recycling solutions reached out to ENERPAT via Google. With a focus on metals, cardboard, plastics, paper, and now a significant influx of textile waste—including waste clothing, books, and toys—they sought an efficient, reliable solution to handle diverse materials with varying sizes at a processing rate of 6-8 tons per hour.

Initial Consultation: Identifying the Right Solution

Our experienced sales engineer, Ray, engaged in a detailed discussion with the client to understand their specific needs. The client required a machine that could effectively shred a wide range of materials without strict output size requirements, prioritizing efficiency and durability. After evaluating their options, the MSB-E1200 double shaft textile shredder emerged as the ideal choice, offering unmatched versatility and performance for their recycling operations.

Virtual Engagement: Building Trust and Showcasing Expertise

During our initial virtual meeting, we presented an engaging company video and a comprehensive PPT to highlight our main products, services, and solutions. We emphasized our local service capabilities, rapid parts warehouse response, and commitment to exceptional after-sales support. The client was particularly impressed by our ability to provide tailored solutions and promptly address their concerns, setting the stage for a successful partnership.

On-Site Visit: A Firsthand Look at Innovation

Inviting the client to our facility, we provided a guided tour starting from thebriquetting press and culminating with the highly anticipated MSB-E1200 double shaft textile shredder. Throughout the visit, we addressed their queries regarding maintenance, blade replacement costs, and operational concerns like overheating. The client was particularly interested in the shredder’s robust design and its ability to handle a variety of materials with ease.

Live Material Testing: Demonstrating Unmatched Performance

To showcase the MSB-E1200 double shaft textile shredder in action, we conducted a live test using a bag of waste cloth still in its plastic packaging. Without any pre-processing, the machine effortlessly shredded the contents, leaving the client thoroughly impressed. This hands-on demonstration solidified their confidence in our product’s capabilities and efficiency.

Post-Test Discussion and Customized Solutions

Back in the conference room, we delved deeper into the client's requirements, leading to the purchase of the MSB-E1200 double shaft textile shredder from our US warehouse inventory. The client expressed urgency, needing the machine immediately for an ongoing project, with potential future orders including an additional unit paired with a conveyor from our Chinese factory and a VB-50HD vertical baler equipped with SIM card notification capabilities.

Moreover, the client sought a solution to automate the removal of plastic packaging from the shredded output, a challenge we are actively addressing. We also agreed to include a spare set of blades with their order, ensuring minimal downtime.

Why Choose the MSB-E1200 Double Shaft Textile Shredder?

The MSB-E1200 two-shaft textile shredder stands out for its exceptional versatility, efficiency, and reliability. Designed to handle a wide range of materials with varying sizes, it offers unparalleled performance without the need for specific output size requirements. However, should clients require finer shredding with an output size less than 40mm, oursingle shaft waste cloth shredding machine provides an excellent alternative. 

Client Testimonial: A Partnership Built on Trust and Quality

The client, previously reliant on purchasing used equipment from various sources, was impressed by the quality, pricing, and service offered by ENERPAT. They expressed a desire to standardize their equipment with a single, reputable supplier, marking the beginning of a long-term partnership. “The MSB-E1200 double shaft textile shredder has exceeded our expectations in terms of performance and reliability,” said the client. “We look forward to expanding our collaboration with ENERPAT and exploring new ways to optimize our recycling operations.”

Join the Recycling Revolution with ENERPAT

Are you facing similar challenges in textile waste management? Look no further! ENERPAT, a leading textile shredding machine supplier, offers a range of solutions tailored to your needs. From the powerful MSB-E1200 double shaft textile shredder to versatile single shaft options, we have the technology to transform your recycling processes. Contact us today to explore how we can assist in optimizing your operations and contributing to a sustainable future.

WhatsApp:+86 177 6803 1176

E-mail: inquiry@enerpat.net